Common queries answered

Frequently asked Questions

The delivery time depends on your location and the shipping method chosen. Typically, orders are delivered within 3-7 business days.

Our return and exchange policy allows for returns and exchanges within 30 days of purchase, provided items are in original condition and packaging. Please refer to our full policy on the website for details.

To change your shipping address, log into your account, go to the “Account Settings” or “Shipping Addresses” section, and update your address details.

You can track your order status by logging into your account and visiting the “Order History” or “Track Order” section. You will also receive email updates with tracking information.

Customer support can be reached through our website’s contact form, by email, or by phone. Our support team is available to assist you with any inquiries or issues.

If you entered an incorrect shipping address, please contact our customer support team immediately to correct the address before the order is shipped.

Yes, we offer international shipping. Please check our shipping policy for a list of countries we ship to and any specific requirements or restrictions.

We strive to consolidate items into one package whenever possible, but depending on availability and warehouse locations, your order may arrive in multiple shipments.

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